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How avatarin built a 24/7 retail agent with GPT-Realtime
avatarin partnered with Yamada Holdings to create the Kurashi-Marugoto AI Agent using OpenAI's GPT-Realtime. This 24/7 multilingual agent provides expert shopping support for home appliances.
Why it matters
Shoppers can receive professional product guidance outside of store hours without sales pressure, while retailers obtain direct insights into customer preferences and hesitations.
The details
- Approximately 30,000 people used the agent during a two-week public campaign.
- 92% of post-use survey responses were positive.
- The system uses retrieval-augmented generation to ensure accurate product information.
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Key connections
OpenAI owns GPT-Realtime
OpenAI develops and provides GPT-Realtime.
avatarin owns Kurashi-Marugoto AI Agent
avatarin built the Kurashi-Marugoto AI Agent.
Akira Fukabori is CEO of avatarin
Akira Fukabori serves as CEO of avatarin.
avatarin is related to ANA Holdings
avatarin was spun out of ANA Holdings.
avatarin is a partner of Yamada Holdings
avatarin partnered with Yamada Holdings for AI retail solutions.
Yamada Denki is a member of Yamada Holdings
Yamada Denki is part of Yamada Holdings.
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avatarin uses GPT-Realtime
avatarin built its retail agent using OpenAI's GPT-Realtime.
avatarin uses OpenAI API
avatarin uses OpenAI API for speech recognition and inquiry analysis.
OpenAI is a partner of avatarin
OpenAI worked with avatarin to structure prompts and optimize API implementation.
Kurashi-Marugoto AI Agent is built with Retrieval-Augmented Generation
The agent incorporates a retrieval-augmented generation system.
GPT-Realtime is related to Speech Recognition
GPT-Realtime provides low-latency speech and multimodal capabilities.
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