Source
How RingCentral builds AI-native work from engineering to ops
RingCentral is integrating AI-native workflows using ChatGPT Work and Codex to accelerate product development and centralize operational intelligence. This transition includes an AI-Native Challenge to build AI fluency across the global organization.
Why it matters
By reducing manual coordination and accelerating the development cycle, RingCentral can ship product features faster and handle more operational projects with greater accuracy.
The details
- The AI-Native Challenge enabled thousands of employees to build functioning AI projects.
- Codex accelerates development for the AIR, AVA, and ACE product portfolios.
- The PMO uses ChatGPT Work to automate status reporting from Jira and CRM systems.
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