Source
MyAgent and the rise of ambient intelligence: Cisco’s next step in enterprise AI
Cisco is rolling out MyAgent to 90,000 employees, an AI agent designed for supervised autonomous execution across enterprise systems. It shifts AI from a passive chat-based tool to an active intelligence layer for workflows.
Why it matters
By automating repetitive coordination tasks across various applications, employees can reduce manual labor and focus on high-level judgment. This increases operational speed and efficiency while maintaining human accountability.
The details
- MyAgent is built on Circuit, a secure, multi-model agnostic AI platform. - It uses an intent-based model where users provide a goal, context, and desired outcome. - The agent only accesses approved models and enterprise-appropriate data pathways. - Humans remain accountable for outcomes by setting intent and applying judgment.
What's next
Cisco intends to use this internal deployment as a blueprint to help customers and partners implement enterprise AI at scale.
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