
Univé builds an AI-ready workforce
Univé, a Dutch cooperative insurer, is transforming its workforce by integrating ChatGPT Enterprise through leadership training, governance, and employee-led innovation.
Why it matters
This enables faster processing of insurance claims and underwriting, reducing wait times for customers while allowing employees to focus on professional expertise.
The details
- Pet insurance claim preparation time decreased from hours to minutes.
- Employees have created approximately 1,500 custom GPTs for internal workflows.
- 85% of ChatGPT Enterprise licensed users are active every week.
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